Software Maintenance & Support

Specific-Group believes the only way to maximize efficiency and minimize issues is through regular support. After the development process, we begin the maintenance stage so that your product continues to operate at high levels. Specific-Group sets up scheduled updates that will help guarantee your system or application stays in tune with new technology. This keeps your entire infrastructure running smoothly.

Corrective Maintenance

Prevent minor issues from becoming major ones. Corrective maintenance allows Specific-Group to deal with errors that occur due to coding or design. We also tackle any problem that may impede system functionality and performance. 

Adaptive Maintenance

Custom software and applications must be able to work in a changing environment. Specific-Group implements adaptive maintenance, which ensures that your product works reliably, even if you change your hardware or operating system. 

Perfective Maintenance

This is one of the most common maintenance activities. Perfective maintenance enhances the performance of a system’s main information system. This is typically conducted in response to a change inside of an organization. 

Preventative Maintenance

Specific-Group sometimes makes changes to a software or application to prevent future problems from happening. Preventative maintenance reduces certain risks and chances for failure. This can include code optimization and restructuring. 

Software Maintenance and Support

We understand that solutions aren’t always clear-cut. Specific-Group’s team of maintenance and support specialists ensure your custom software will continue to run while remaining within your industry standards. Our technical support professionals are also uniquely qualified to troubleshoot any difficulties you may have.

Specific-Group is serious about the success of your custom software and applications. Whether you need our support on a short term or long term basis, our comprehensive services guarantee top performance. This gives you the greatest return on your investment.

Real Customers, Real Stories

Your success is our success. Review our recent case studies and testimonials to learn how other companies have benefited from us as a custom software development company. Our team has years of experience connecting businesses and dedicated resources together to drive innovation in your company and meet your goals.

Testimonials

  • In Specific-Group, we have found a reliable long-term partner who understands our requirements in detail. Specific-Group assists us with the quality and flexibility needed to meet the expectations of the bank and our customers.

    Johann Krach
    Head of Product Development
  • Together with Specific-Group, we have developed a highly functional, easy to use tool as part of our integrated solution for telecom companies — and we were extremely pleased with the cooperation.

    Walter Schober
    CEO
  • We are very impressed by Specific-Group’s ability to deliver solutions that thoroughly meet our expectations in terms of quality, time to market and price!

    David O'Mahony
    CIO / COO
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