Healthcare Services
With our healthcare services, we are your IT consultant and system integrator in the healthcare sector. Decades of experience enable us to provide solutions in e-health implementations, IT infrastructure and applications, clinical process solutions, and IT service management. The combination of VAMED IT Market Services—now SPG Healthcare—with our core SPG competencies, makes us the ideal partner for IT in the healthcare sector.
With Mediviya Care, we also offer hospitals a cost-effective, intuitive IT solution for the secure management of patient data and individual clinical workflows – flexible to use and independent of the Internet.
Let us convince you with the expertise of our specialized teams, which are already valued by over 90 hospital customers in more than 30 countries.
We work with renown project management standards such as IPMA, PMI, and Prince2. This ensures that your ideas are implemented with high quality while saving time and money. Whether you need requirements analysis, process, system, and technology consulting, solution architecture, or project coordination, we offer the right solution for the healthcare sector. Our range of services also includes the implementation and rollout of digitization initiatives and user training. Additionally, we develop IT solutions for ELGA, e-prescriptions, health apps, and the use of AI in hospitals and we advise on tenders & assist with supplier selection.
Our core competencies include turnkey implementation projects from the construction and renovation of hospital IT infrastructure to technical planning, coordination with developers, and the procurement of hardware, software, and medical devices. We handle the configuration, setup, shipping, and commissioning of infrastructure and ensure successful user training upon handover through testing, documentation, and certification. Our solutions range from hospital information systems and specialized IT systems for intensive care, operating rooms to comprehensive infrastructure solutions for networks, telephony, contact centers, patient management, and service billing. Our portfolio also covers laboratory and PACS systems, and we offer our open-source hospital information system solution in selected regions.
As industry experts, we offer vendor-independent hospital solutions for the healthcare sector and integrate them into your existing infrastructure. Our services range from patient apps and state-of-the-art contact centers to fully integrated hospital information systems of the highest quality. Our customized and future-oriented solutions help you meet the growing demands of hospital management. In that way, we create measurable added value for patients, clinical staff, administration, and owners.
Our experienced IT experts in the operations and maintenance team offer continuous monitoring in accordance with recognized standards (including ITIL v3). We take care of the maintenance and modernization of your cloud or on-premise solutions with 24/7 support. Our 2nd and 3rd level support team supports your IT on site with fast and reliable problem solving. We also provide private clouds with SaaS and IaaS. Our data centers in Austria guarantee compliance with all EU regulations and set the highest standards for data and patient security.
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