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IT-Projects & Process Management

IT Projects &
Process Management

Too many projects, not enough oversight

How can I reliably complete IT projects on time and within budget?

When IT projects go over budget or miss deadlines, it’s rarely a matter of technology. More often than not, what’s missing is structured IT project management. Specific Group handles project management for companies in the DACH region: certified project managers (TSI Professional, TÜV NORD), clear phase plans, and PMO support for projects of any size.

Comprehensive management of complex projects

We understand the challenges associated with complex IT projects and therefore offer tailored support throughout the entire project lifecycle and in IT project management. We begin with a thorough assessment of the current situation, during which we carefully evaluate the existing conditions and requirements and define the resulting steps for the project. Through subsequent demand management, we ensure that the project goals are clearly defined and prioritized.

IT-Experten Specific-Group Austria.
Use Case: Implementation of a Global Product Lifecycle Management (PLM) Process

The Challenge
The client needed support in implementing a global Product Lifecycle Management (PLM) process, including project management for detailed planning, piloting, and global rollout.

The solution
We offered project management support, controlled costs and deadlines, and ensured continuous project documentation throughout all phases of the PLM implementation.

customer
A customer from the automotive industry

Implementation and Rollout

Implementation is a critical step that we oversee with the utmost care. We bring not only technical expertise in SAP systems and other areas, but also a deep understanding of business objectives to ensure that the implementation proceeds seamlessly. Finally, we also support you during the crucial transition of the project into live operations, including the integration of SAP solutions. This transition is of critical importance to ensure that the results achieved are sustainable.
In addition, we translate regulatory requirements into efficient processes that work in practice, leveraging the capabilities of systems such as SAP, Oracle, and NetSuite to achieve optimal results.
IT-Projekte managen und implementieren.
Use Case: IT Benchmarking and Risk Assessment

The Challenge
The client needed a comprehensive IT benchmark and risk assessment of its IT infrastructure and services.

The solution
We conducted a detailed analysis, assessed the current situation, and created a catalog of measures to minimize risks, including a comprehensive results report and management presentation.

Client
An organization specializing in standardization.

Use Case: Resolving and Deploying a Failed SAP Project

The Challenge
After more than six years of project work and three postponements of the go-live date, an SAP project had to be prepared for and implemented into production.

This involved ensuring that both documented and undocumented requirements, as well as overlooked integrations, were addressed.

The solution
Our SAP experts took over program management, determined the status in detail, organized the teams and experts to resolve open issues, and prepared the mindset for go-live. The cutover went smoothly. We also managed the overall budget to ensure sufficient resources for the post-go-live period.

Client
: A leading global provider of security solutions.

Railway Tenders and Procurement

Do you need assistance with tenders or procurement? Whether in the public or private sector, our experienced team will take charge of the critical steps. This way, we ensure that the right resources and partners are selected to help you achieve your project goals.

Use Case: New Storage and Backup Project Support

The Challenge
The customer needed to select and implement a future-proof storage and backup infrastructure. This required a precise definition of requirements and a performance analysis. In addition, a migration plan from the old solution to the new one was necessary.

The solution
We conducted a supplier- and manufacturer-neutral procurement and tendering process. Furthermore, we evaluated technical and commercial aspects, compiled these findings into a results report, and issued a recommendation for awarding the contract.

customer
Belongs to the media and communications industry

PMO Support

Our Project Management Office helps you define and maintain company-specific project standards. This ensures the smooth organization and efficient execution of your projects. Our approach to managing complex projects is holistic and tailored to your specific needs. With our in-depth expertise, employee training programs featuring current certifications, and our proven methodology, we ensure that your business goals are achieved.

Support ranging from 10/5 to 24/7 for your IT products and platforms

We offer a tiered support structure: 1st, 2nd, and 3rd level support. 1st level support is your first point of contact for technical inquiries (via chat, email, or phone). 2nd-level support resolves your more complex issues, and 3rd-level expert support handles your specific, highly complex IT challenges. With this comprehensive approach, we provide you with comprehensive global IT support with no time limits.

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Cloud & Infrastructure

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Midrange & Mainframe

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Management Support

Frequently Asked Questions

Why do IT projects so often exceed their time and budget constraints?

Studies consistently show that the majority of IT projects exceed their originally planned budgets and timelines. The most common causes are unclear requirements at the start of the project, a lack of decision-making structures as the project progresses, and underestimated dependencies between systems and teams. Added to this is often a resource problem: project management is handled internally on the side, without sufficient capacity for structured monitoring. Professional project management from the start measurably reduces these risks.

What is the difference between IT project management and IT process management?

IT project management oversees time-bound initiatives with defined objectives, budgets, and resources, such as the implementation of new software or a system migration. IT process management, on the other hand, deals with permanent, recurring workflows within the IT organization and their continuous optimization. The two disciplines are intertwined: A poorly structured process makes every project more expensive, and a poorly managed project often leaves behind unusable processes.

Which project management methods are most widely used in the IT field?

In the IT sector, hybrid models that combine agile working methods with traditional project structures are becoming increasingly important. The choice of method depends on project size, team structure, and the clarity of requirements; there is no one-size-fits-all solution. What matters most is that the chosen method aligns with the company’s actual operations and internal capabilities. Experienced project managers are familiar with multiple methods and select the appropriate one based on the situation.

How does SPG help manage complex IT projects?

SPG provides experienced project managers who oversee the day-to-day operations of IT projects: from initialization through ongoing monitoring to final acceptance. This support is provided either as full-scale external project management or as backup for internal teams during critical phases. SPG brings coordinating expertise to the table, particularly for projects involving multiple vendors, international teams, or complex system dependencies. Customers in the DACH region are supported by local contacts in Austria and Germany.

Does SPG also handle process analysis and optimization in IT?

Yes, in addition to project management, SPG can, upon request, analyze existing IT processes for efficiency, redundancies, and interface issues. The result is a structured assessment with specific recommendations for action, not general consulting. Typical areas of application include IT service management processes, deployment workflows, or the integration between IT and business units. The analysis can be commissioned as a standalone project or as preparation for a follow-up project.